Privacy Policy
Last updated: January 2024
1. Introduction
CrediLift ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tax and credit assistance services.
2. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Full legal name
- Social Security Number (SSN)
- Date of birth
- Driver's license number
- Contact information (email, phone number)
- Residential address (current and previous)
- Financial information related to loan applications
Automatically Collected Information
When you access our services, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Process your tax assistance or loan applications
- Verify your identity
- Communicate with you about your application status
- Comply with legal obligations
- Improve our services
- Prevent fraud and ensure security
4. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All sensitive data (SSN, date of birth, driver's license) is encrypted using AES-256-GCM encryption before storage
- HTTPS: All data transmission is secured using SSL/TLS encryption
- Access Controls: Strict authentication requirements for accessing sensitive data
- Regular Audits: Periodic security assessments and updates
5. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations (under strict confidentiality agreements)
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- File a complaint with regulatory authorities
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: crediliftinc@gmail.com
Phone: 1-800-TAX-HELP